MERCEDES QUALITY PROGRAM FOR VENDORS
KEY POINTS OF MERCEDES QUALITY PROGRAM AND REQUIREMENTS
1. Vendors and/or Manufacturers shall, prior to jobsite delivery, inspect all equipment and/or materials to insure that they are of sound manufacture, suitable for incorporation into the work and 100% acceptable under all applicable specifications, codes, and requirements.
2. Vendors and/or Manufacturers delivering equipment and/or materials to jobsites shall operate all vehicles and equipment safely and park in designated areas.
3. Vendors and/or Manufacturers delivering materials and/or equipment to jobsites shall be fully responsible for all materials until delivered, unloaded, inspected and accepted by Mercedes Homes.
4. Vendors and/or Manufacturers delivering materials and/or equipment to jobsites shall remove all delivery-related trash and debris from the jobsite upon their departure.
5. Vendors and/or Manufacturers shall warrant their materials and/or equipment to be free of defects for a minimum period of one (1) year from the date of conveyance to the Customer. Materials and/or equipment incorporated into the Plumbing, Electrical, HVAC, Windows, and Roofing shall be warranted for a minimum period of (2) years from the legal date of conveyance to the customer. Manufacturer's written warranty(s) and all applicable installation and operating instructions and manuals shall be provided and delivered to Mercedes Homes for conveyance to the customer.
6. All Warranty Service Representatives are required to be well-groomed, professionally dressed, and shall carry or wear proper identification on all calls.
If your firm is able and willing to meet the above requirements, you are invited to request a bid package from a division of your selection.